Buyer Protection Authenticity Guarantee Why Chrono24? UAE  | AED
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For hassle-free purchases

From ordering to delivery and beyond.

Trusted Checkout on Chrono24

Trusted Checkout is the safest way to purchase your dream watch. Order from the dealer of your choice and pay safely and securely via an escrow account. The dealer only receives the money once you have received your watch. And the best part: The Trusted Checkout service is completely free for buyers.

  • Go beyond borders

    Dealers from over 90 different countries are selling watches on Chrono24. It's easy to make international payments using Trusted Checkout. If you need any assistance, our multilingual team is always there to help.

  • Insured and transparent shipping

    Dealers ship every order fully insured and with a tracking ID. You can view the current status of your order anytime in your myChrono24 area.

  • Safe & secure payment

    Your money is held securely in an escrow account where it remains until you have received your order. Only then do we initiate the dealer's payout.

  • In case of complaints

    In the case that the watch isn't delivered or deviates from the description given by the dealer, you can be refunded the money from the escrow account. If the transaction is canceled and the watch returned, you will receive your money back quickly and easily.

  • Chrono24 Buyer Protection

    • Over 2,000 screened dealers

      Selling watches is a matter of trust. That's why we review all of our dealers based on strict criteria before they are allowed to list watches on Chrono24.

    • Personalized support

      With Chrono24's Buyer Protection, you're protected as soon as you place your order. In the rare case that something doesn't go as planned, you can rely on our Support Team. We'll help you find a satisfactory solution together with the dealer. Simply contact us within 14 days of receiving your order (support@chrono24.com).

You can find more information on our Buyer Protection service here.
Chrono24 Authenticity Guarantee

Dealers are not allowed to list replicas or fakes on Chrono24. The dealer is required to investigate the watch's authenticity before selling it and to list all known modifications in as much detail as possible in the item description.

Do you have doubts about the authenticity of a watch purchased on Chrono24? We're here to help!

If you have any doubts about the authenticity of a watch purchased from a Chrono24 dealer, contact us within 14 days of receiving your order (support@chrono24.com). We'll help you find a satisfactory solution together with the dealer. In the rare case that one can't be found, you'll be refunded your money.

You can find more details in our Authenticity Guarantee Terms & Conditions.

About us

We've been shaping the international luxury watch market and setting new standards since our company was founded in 2003. We have over 100 employees in Karlsruhe, Berlin, New York, and Hong Kong who work daily to make our marketplace even more attractive and to offer luxury watch buyers as well as sellers high-quality service.

Unique: Chrono24 by the numbers

Chrono24 is the world's leading marketplace for luxury watches. Find your new watch amongst more than 300,000 offers or sell to one of the more than 10 million watch enthusiasts who visit our site each month.

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    The leading luxury watch marketplace since 2003

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    Sellers from over 90 countries

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Buy and sell watches worldwide

Buy

Attractive offers from sellers from over 90 countries: On Chrono24, we guarantee you'll find a watch that completely enthralls you - from classic automatic watches to rarer collector's pieces.

Sell

Every day more than 350,000 watch enthusiasts search for their dream watch on Chrono24. Find the best customers for your timepieces - whether you're a professional watch dealer or a private seller.

Do you have any questions? Contact us!

We're glad to help via phone or e-mail:

+49 721 96693-0